Privacy Policy

Zipp Mobility are aware of the importance of and take very seriously the protection of your personal data and in turn your privacy. We understand that user transparency is key and want you to know how we collect and process your data. This privacy policy will outline how Zipp Mobility Limited uses the personal data we collect from you when you use our service.

Topics:

1. What data do we collect?

2. How do we collect your data?

3. How will we use your data?

4. How do we store your data?

5. What are your data protection rights? 6. What are cookies?

7. How do we use cookies?

8. What types of cookies do we use?

9. How to manage your cookies?

10. Privacy policies of other websites

11. Changes to our privacy policy

12. How to contact us

13. How to contact the appropriate authorities

1. What data do we collect?

Zipp Mobility Limited collects the following data:
Personal identification information
(Name, email address, phone number, etc.)
Ride analytics
Journey times, location, etc.
Usage data
Data your browser sends whenever you visit our service or when you access the service by or through a mobile device.

2. How do we collect your data?

You directly provide Zipp Mobility Limited with most of the data we collect. We collect data and process data when you:
Register on our app and use our services.
Voluntarily complete a customer survey or provide feedback on our app or website.
Use or view our website via your browser’s cookies.

3. How will we use your data?

Zipp Mobility uses your data so that we can:
Analyse, refine and improve our services
Provide local authorities and governments with data and reports on the use and impact of our service
Process your payments
Manage your account
Notify you about changes to our service
Provide customer support
Monitor use of our service
To detect, prevent and address technical issues
Email you with special offers and promotions
Zipp Mobility may process your Personal Data because:
You have given us permission to do so.
The processing is in our legitimate interests and it’s not overridden by your rights.
To comply with the law.
Zipp Mobility will share your data with our partner companies so that we can refine and improve our service.
Joyride Technologies Inc
Acton Inc
When Zipp Mobility collects your data, it may send it to, and also use the resulting information from, credit reference agencies to prevent fraud.

4. How do we store your data?

Zipp Mobility Limited securely stores your data using Amazon Web Services.
Zipp Mobility will keep your data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Zipp Mobility would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Zipp Mobility from contacting you for marketing purposes.

5. What are your data protection rights?

Zipp Mobility would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Zipp Mobility for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Zipp Mobility correct any information you believe is inaccurate. You also have the right to request Zipp Mobility to complete information you believe is incomplete.

The right to erasure – You have the right to request that Zipp Mobility erase your personal data, under certain conditions.

The right to restrict processing- You have the right to request that Zipp Mobility restrict the processing of your personal data, under certain conditions.

The right to object to processing- You have the right to object to Zipp Mobility’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Zipp Mobility transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at service.zippmobility@gmail.com Or write to us at: Zipp Mobility Limited, NovaUCD, University College Dublin, Belfield, Dublin 4.

6. What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites or app, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.

7. How do we use cookies?

Zipp Mobility uses cookies in a range of ways to improve your experience on our website and apps, including:
Keeping you signed in
Understanding how you use our service

8. What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:
Functionality – Zipp Mobility uses these cookies so that we recognize you on our website and app and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Zipp Mobility uses these cookies to collect information about your visit to our website or app, the content you viewed, the links you followed and information about your browser, device, and your IP address. Zipp Mobility sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

9. How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

10. Privacy policies of other websites

Zipp Mobility’s website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

11. Changes to our privacy policy

Zipp Mobility keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 3 July 2020.

12. How to contact us

If you have any questions about Zipp Mobility’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Zipp Mobility Limited, NovaUCD, University College Dublin, Belfield, Dublin 4.
service.zippmobility@gmail.com

13. How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Zipp Mobility has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
https://www.oic.ie/

Zipp Mobility

Nova UCD,
Belfield Innovation Park,
Clonskeagh,
Dún Laoghaire-Rathdown,
Ireland

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